Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using ContractGuard ("the Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service.

2. Nature of Service & Artificial Intelligence

You acknowledge and agree that:

• The Service uses Artificial Intelligence (AI) to analyze text. AI can and does make mistakes ("hallucinations").
• The Service may not reflect the most current legal developments, legislation, or case law in South Africa.
• The Service is designed to assist, not replace, qualified legal professionals.
• You should never rely solely on the Service for critical legal decisions, signing contracts, or financial commitments.

3. User Responsibility ("Human in the Loop")

You agree that you are solely responsible for verifying any information provided by the Service. You agree to have any contract, agreement, or legal document reviewed by a qualified South African attorney before signing or acting upon it. Use of any output from the Service is entirely at your own risk.

4. Consumer Protection Act (CPA)

Nothing in these Terms is intended to unlawfully restrict, limit, or avoid any right or obligation typically created by the Consumer Protection Act 68 of 2008, to the extent that it is applicable.

5. Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY

To the maximum extent permitted by applicable law (including the CPA):

• ContractGuard, its directors, employees, partners, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
• Liability Cap: ContractGuard's total cumulative liability to you for any and all claims arising from or related to the Service is limited to the amount you paid to ContractGuard in the twelve (12) months immediately preceding the event giving rise to the claim. (e.g., The cost of your credit pack or subscription).

6. Indemnification

You agree to defend, indemnify, and hold harmless ContractGuard from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service, or your violation of these Terms.

7. Data Privacy (POPIA)

We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.